Last updated: 10.4.2025

At NLS Norwegian Language School (Org. no. 921 480 148), we are committed to protecting your personal data and ensuring your rights under Norwegian law, including the General Data Protection Regulation (GDPR). This privacy policy explains how we collect, use, store, and share personal data from visitors to our website www.nlsnorwegian.no.

1. What Data Do We Collect?

We collect the following types of personal data:

• Information provided directly by you via forms or messages on our website, such as:
  • Name
  • Email address
  • Phone number
  • Any other data voluntarily submitted
• Automatically collected, anonymized usage data (via analytics tools), such as:
  • Length of visits
  • Subpages visited
  • Device type
  • Country of access
  • Browser and operating system
  • Referring websites

2. Why Do We Collect Your Data?

We collect personal data for the following purposes:

• To respond to inquiries and messages submitted through our website
• To provide services or information you request
• To send newsletters or updates, when you’ve opted in
• To provide customer support or technical assistance
• To improve our website and user experience through statistical analysis
• To conduct marketing activities using anonymized usage data
• To comply with legal obligations or respond to lawful requests

We do not use your personal data for other purposes without your consent.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent– when you provide us with your information voluntarily (e.g., newsletter subscription or contact form).
• Legitimate interest– for purposes like responding to inquiries or improving user experience.
• Legal obligation– if we are required to disclose data by law or court order.

4. How Is the Data Stored and Protected?

• Our website is hosted on the WordPress platform, and data is stored on secure servers protected by firewalls.
• Information from contact forms is forwarded to info@nlsnorwegian.no, a secure NLS email account.
• Access to personal data is limited to authorized personnel and partners who need it to fulfill their duties.

5. How Long Do We Keep Your Data?

We retain personal data only for as long as necessary to fulfill the purpose it was collected for. This means:

• Inquiries are deleted once they’ve been resolved and any requested services have been delivered.
• Emails are regularly reviewed and deleted when no longer necessary.

6. Who Has Access to the Data?

• Personal data may be accessed by relevant staff at NLS Norwegian Language School.
• External partners involved in website development, hosting, content production, or marketing may be given access only as data processors, bound by data processing agreements.
• We may disclose your personal data when required by law, such as in response to legal processes or government requests.

7. Cookies and Analytics

Our website uses cookies to enhance the user experience. Cookies are small text files stored on your device.

Types of cookies we use include:

• Essential WordPress and plugin cookies
• Google Analytics for anonymous usage tracking

You can manage or block cookies in your browser settings.

8. Your Rights

You have the right to:

• Access your personal data
• Correct incorrect or incomplete data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time

To exercise your rights, send a written request to info@nlsnorwegian.no. We will respond within 30 days, unless special circumstances require more time.

If you believe your data is being misused or processed unlawfully, you have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet): www.datatilsynet.no

9. Changes to This Policy

This privacy policy is regularly reviewed and may be updated at any time. All changes take effect immediately. We recommend visiting this page periodically to stay informed.

Contact Information

NLS Norwegian Language School (Oslo Language School AS)
Org.nr: 921 480 148
Tordenskiolds gate 2, 0160 Oslo, Norway
Email: info@nlsnorwegian.no
Phone: +47 908 14 756
Website: www.nlsnorwegian.no